Privacy Policy

Last Updated: January 1st 2025

Credtome (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our platform. By using our site, you consent to the practices described here.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Home address or project location
Details related to your home service requests

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information such as:

IP address
Browser type and version
Device type and operating system
Pages viewed and the duration of your visit
Referring website or search terms

1.3 Cookies and Tracking Technologies

We may use cookies, web beacons, pixels, and other tracking technologies to collect information about your browsing activity and improve our services. You can disable cookies in your browser settings, but doing so may affect website functionality.

2. How We Use Your Information

We use your information for the following purposes:

To provide and manage our quote comparison and contractor-matching services
To deliver personalized recommendations
To connect you with third-party service providers
To improve website performance, user experience, and functionality
To send service updates, notifications, and marketing communications (with your consent)
To analyze website usage and customer behavior
To protect our website from fraud, misuse, and security threats

3. How We Share Your Information

3.1 Third-Party Service Providers

We may share your information with trusted third-party contractors or home-service professionals when you request quotes or service recommendations.

3.2 Business Partners and Affiliates

We may share non-sensitive data with partners for analytics, service improvement, and marketing purposes.

3.3 Legal Compliance

We may disclose your information when required by law, including for:

Legal proceedings
Regulatory requests
Fraud investigation

3.4 Business Transfers

If Credtome undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

5. Data Security

We use administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain your personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Privacy Rights

7.1 Access, Correction, and Deletion

You may request to:

Access the personal information we hold
Update or correct inaccurate information
Delete your information (subject to legal restrictions)

7.2 Opting Out

You may opt out of marketing emails or promotional communications at any time by clicking the “unsubscribe” link or contacting us.

7.3 Cookie Preferences

You can modify your browser settings to restrict or block cookies.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children. If we discover that a minor has provided personal data, we will delete it promptly.

9. International Users

If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website after changes indicate acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Email: support@credtome.com